Name: Ricardo Filipe Carreira Ramos
ORCID Number: 0000-0001-9841-9720
Scopus Number: 57210466897
Institucional Adress: CERNAS - Pólo de Coimbra | Escola Superior de Tecnologia e Gestão de Oliveira do Hospital | Rua General Santos Costa 4, 3400-124 Oliveira do Hospital, Coimbra, Portugal | Google Maps: 40.360980, -7.860964
Email: ricardo.ramos@estgoh.ipc.pt
Institutional Telephone: +351238605170

Inês Galhoz, Ricardo Filipe Ramos, Rui Biscaia,
Airline environmental sustainability actions and CSR impact on customer behavior (2024)
Research in Transportation Business & Management
DOI: 10.1016/j.rtbm.2024.101111

Diogo Lima, Ricardo F. Ramos, Pedro Miguel Oliveira,
Customer satisfaction in the pet food subscription-based online services (2024)
Electronic Commerce Research
DOI: 10.1007/s10660-024-09807-8

Paulo Ribeiro, Ricardo F. Ramos, Sérgio Moro,
Restaurant containment measures and perceived service quality: implications for future pandemics (2024)
Consumer Behavior in Tourism and Hospitality
DOI: 10.1108/cbth-06-2023-0081

Ricardo Ramos, Paulo Rita, Celeste Vong,
Mapping research in marketing: trends, influential papers and agenda for future research (2023)
Spanish Journal of Marketing - ESIC
DOI: 10.1108/sjme-10-2022-0221

Carolina Coco, Paulo Rita, Ricardo Ramos, Nuno Fortes
Dress with finesse: why people wear clothes with logos (2023)
International Journal of Fashion Design, Technology and Education
DOI: 10.1080/17543266.2023.2277257

Wajdy Omran, Ricardo F. Ramos, Beatriz Casais,
Virtual reality and augmented reality applications and their effect on tourist engagement: a hybrid review (2023)
Journal of Hospitality and Tourism Technology
DOI: 10.1108/jhtt-11-2022-0299

Ricardo Filipe Ramos, Rui Biscaia, Sérgio Moro, Thilo Kunkel
Understanding the importance of sport stadium visits to teams and cities through the eyes of online reviewers (2023)
Leisure Studies
DOI: 10.1080/02614367.2022.2131888

Francisco Pereira, Joana Martinho Costa, Ricardo Ramos, António Raimundo
The impact of the COVID-19 pandemic on airlines’ passenger satisfaction (2023)
Journal of Air Transport Management
DOI: 10.1016/j.jairtraman.2023.102441

Pedro Simões Coelho, Paulo Rita, Ricardo F. Ramos,
How the response to service incidents change customer–firm relationships (2023)
European Journal of Management and Business Economics
DOI: 10.1108/ejmbe-05-2021-0157

Ricardo Ramos, Paulo Rita,
Structure of REDEE and EJMBE research: a bibliometric analysis (2023)
European Journal of Management and Business Economics
DOI: 10.1108/ejmbe-04-2022-0109

Farhan Muhammad Muneeb, Ricardo Filipe Ramos, Peter Fernandes Wanke, Faryal Lashari
Revamping Sustainable Strategies for Hyper-Local Restaurants: A Multi-Criteria Decision-Making Framework and Resource-Based View (2023)
FIIB Business Review
DOI: 10.1177/23197145231161232

Sérgio Moro, Guilherme Pires, Paulo Rita, Paulo CortezRicardo F. Ramos
Discovering ethnic minority business research directions using text mining and topic modelling (2023)
Journal of Research in Marketing and Entrepreneurship
DOI: 10.1108/jrme-01-2022-0004

Ricardo Filipe Ramos, Paulo Rita, Sérgio Moro,
Are social media and mobile applications threatening retail websites (2023)
International Journal of Internet Marketing and Advertising
DOI: 10.1504/ijima.2023.128150

Paulo Rita, Ricardo F. Ramos,
Global Research Trends in Consumer Behavior and Sustainability in E-Commerce: A Bibliometric Analysis of the Knowledge Structure (2022)
Sustainability
DOI: 10.3390/su14159455

Paulo Rita, Ricardo Ramos, Maria Teresa Borges-Tiago, David Rodrigues
Impact of the rating system on sentiment and tone of voice: A Booking.com and TripAdvisor comparison study (2022)
International Journal of Hospitality Management
DOI: 10.1016/j.ijhm.2022.103245

Catarina Lemos, Ricardo F. Ramos, Sérgio Moro, Pedro Miguel Oliveira
Stick or Twist—The Rise of Blockchain Applications in Marketing Management (2022)
Sustainability ,vol.14, 7 , pp.4172
DOI: 10.3390/su14074172

Tianyuan Zhang, Sérgio Moro, Ricardo F. Ramos,
A Data-Driven Approach to Improve Customer Churn Prediction Based on Telecom Customer Segmentation (2022)
Future Internet ,vol.14, 3 , pp.94
DOI: 10.3390/fi14030094

Ariana Furtado, Ricardo F. Ramos, Bruno Maia, Joana Martinho Costa
Predictors of Hotel Clients’ Satisfaction in the Cape Verde Islands (2022)
Sustainability
DOI: 10.3390/su14052677

Tarcia Camily Cavalcante Quezado, William Cavalcante, Nuno Fortes, Ricardo Filipe Ramos
Corporate Social Responsibility and Marketing: A Bibliometric and Visualization Analysis of the Literature between the Years 1994 and 2020 (2022)
Sustainability
DOI: 10.3390/su14031694

Valter Chaile, ISCTE-IUL, Instituto Universitário de Lisboa, Sergio Moro, Aristides CarneiroRicardo F. RamosISCTE-IUL, Instituto Universitário de LisboaGalpCICEE - Centro de Investigação em Ciências Económicas e Empresariais
Aplicação das Redes Neuronais Artificias para classificação das operações de perfuração: O caso de poços deepwater de Exploração e Produção (2021)
RISTI - Revista Ibérica de Sistemas e Tecnologias de Informação
DOI: 10.17013/risti.43.5-20

Ricardo F. Ramos, Paulo Rita, Sérgio Moro,
Is this the beginning of the end for retail websites A professional perspective (2021)
International Journal of Internet Marketing and Advertising
DOI: 10.1504/ijima.2021.115422

Rita, P., Ramos, R., Moro, S., Mealha, M.Radu, L.
Online dating apps as a marketing channel: a generational approach (2020)
European Journal of Management and Business Economics ,vol.30, 1
DOI: 10.1108/ejmbe-10-2019-0192


What drives job satisfaction in IT companies? (2020)
International Journal of Productivity and Performance Management
DOI: 10.1108/ijppm-03-2019-0124

Leandro, C., Ramos, R. F., Moro, Sérgio,
Anticipating Next Public Administration Employee’s Absence Duration (2019)
Public Administration Issues ,vol., 6 , pp.23--40
DOI: 10.17323/1999-5431-2019-0-6-23-40


From institutional websites to social media and mobile applications: A usability perspective (2019)
European Research on Management and Business Economics
DOI: 10.1016/j.iedeen.2019.07.001

Leandro, C., Ramos, R., Moro, S.,
Anticipating next public administration employee’s absence duration (2019)
Public Administration Issues

Ramos, R., Rita, P., Moro, S.,
Internet user behavior change: Professionals' perspective (2017)
Sport Management Association for Australia & New Zealand

Ramos, R., Rita, P., Moro, S.,
Internet user behavior change: Scholar perspective (2017)
North American Society for Sport Management

Ramos, R., Rita, P., Moro, S.,
Internet user behavior change –an evaluation under three dimensions: scholars, professionals, and users (2016)
EDAMBA Summer Research Academy 2016

Ramos, R., Mascarenhas, M., Biscaia, R., Pereira, E.
Online sport consumption: Influence of consumers’ motivations and concerns on their actual behavior and future purchase intentions (2015)
European Association of Sport Management